Technical Help
PC (Windows) Troubleshooting Help
- PC — My Game Icon Has Changed or Is Displaying Incorrectly
- PC — Understanding Your Snapdragon-Powered Device
- PC — Data Execution Prevention (DEP) Error
- PC — How to 'Run as Administrator'
- PC — How to Remove All Game Files
- PC — How to View Hidden Files and Folders
Mac (MacOS) Troubleshooting Help
- Mac — How to Uninstall & Reinstall a Purchased Game
- Mac — How to Remove All Game Files
- Mac — How to View Hidden Files and Folders
- Mac — Error 769
- Mac — Insufficient Permissions
- Mac — How to Fix Flickering or Blinking Graphics
Other Troubleshooting Help
- PC/Mac — How to Uninstall & Reinstall the Big Fish Game Manager
- How to Add 'Safe-Senders' to your Email Client
- PC/Mac — How to Adjust Browser Zoom
- How to View Folder Extension Files
- Updating Your Game
- Screen Resolution
Game Issues
Download, Install, Activate
Game Manager
- Change Languages in the Big Fish Games App (Game Manager)
- Network Connection Settings in the Big Fish Games App
- Games Missing From Big Fish Games App
- Buy games in the Big Fish Games App (Game Manager)
- Turn off the Big Fish Games App (Game Manager)
- Error When Opening Big Fish Games App (Game Manager)
Error Codes
- Error 806400 and Error 806700
- Error 771
- Errors 769 and 772
- Insufficient Disk Space Error (768)
- Error 766
- Installation Error 764
Error Messages
- File Too Short Error - Plants vs. Zombies
- NSIS and LP5 Errors
- DRMactivator Has Stopped Working
- Unable to Connect Error Message
- Virus Messages
- Security Key Error
Technical FAQ
Mac
- Downloading and Purchasing Games for Mac
- Mac: error when reinstalling the Big Fish Games App (Game Manager)
- Mac Game Troubleshooting
- macOS Catalina (10.15) and above incompatibility with 32-bit apps
- Playing games on macOS Catalina and Higher
- Error Has Occurred (Identity of the Developer)