For help with Kindle issues, please view the information provided below.
App Troubleshooting (Crashes/Freezing): For general issues with game performance or apps not opening correctly, Amazon’s official guide can be found HERE.
Managing Content & Devices: If you need to re-sync your game library or 'unregister' a device that is acting up, check the Manage Your Content and Devices page HERE.
Direct Kindle Support (Chat/Phone): If the automated steps fail, you can reach out to a specialized Kindle technician 24/7 HERE.
Refunds & Billing: Since Kindle devices use the Amazon Appstore the refund process is handled entirely through Amazon’s retail site found HERE.
Please click HERE to see our Terms of Use.