Download Issue — My Game Library | June 08, 2026

We are aware of the issue that some customers are experiencing when trying to download previously purchased games from the 'My Game Library' page on the website, and are currently working on a fix. In the meantime, please note that you can still download your games either from the individual game page or directly through the Game Manager itself.

We're sorry for the inconvenience.

Please note that our current first-response time for support tickets is roughly 3-4 business days.