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  1. Big Fish Games
  2. Billing/Purchasing Help

Billing/Purchasing Help

Billing/Purchasing FAQ

  • What is Your Refund/Reimbursement Policy?
  • FAQ — How Do I Add/Update a Payment Method for Individual Game Purchases?
  • FAQ — How Do I Change/Update my Big Fish Game Club Payment Information?
  • How do I Redeem a Coupon?
  • Collector's Editions
  • How to Make a Purchase in Another Currency
See all 9 articles

Purchase Issues

  • Error Code P6
  • P3 and P4 Errors
  • Failed Transaction

Sales

  • Match-Maker Bundles
  • Buy One Collector's Edition, Get Another for $1.99
  • Buy One, Get One
  • Catch of the Week
  • App Bundles (iOS)
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