Big Fish Game Manager v5 Update | Tue, Sep 29, 2026

We have recently released version 5.0.7 of the Big Fish Game Manager (BFGMv5) — please review the known issues listed below:

Missing Downloaded/Installed Games After Updating — First, try restarting the BFGMv5, as each time it launches, it automatically performs a search for installed games. If that doesn't restore your library, please click [HERE] to view our Help Center article explaining how to point the BFGMv5 towards your installed games. 

Games Showing as 'Unavailable' in the Game Manager — If a game you've purchased is showing as 'Unavailable' in the Game Manager, please try starting the download from the 'My Game Library' page on the website instead of directly through the Game Manager itself. 

Trouble Downloading/Installing Games — If you're having trouble downloading & installing games, please click [HERE] to view our Help Center article containing antivirus whitelisting information.

Trouble Launching Games — If you're having trouble launching your games, please click [HERE] to view our Help Center article regarding desktop shortcuts.

Error #829: The Games Activation Component Stopped Working — Use the link provided below to collect & submit a Dr. Felix log file.

If none of the above resolves your issue, please click [HERE] for instructions explaining how to generate & submit a Dr. Felix log file to our Support team.

Please note that you can also temporarily return to using the previous version of the Big Fish Game Manager (BFGMv4) if needed — click [HERE] for instructions explaining how to do so. Please be sure to read through the entire article, as it contains important information regarding the downloading of your games towards the end.